1. How to update Essenza version without loosing my data?

The best way is to access via ftp to your server, and follow the steps:

  • Close all pages on your browser directing to your wordpress admin area
  • Go to wp-content/themes
  • Remove the essenza folder
  • Extract essenza.zip located in the download package you just downloaded from TF
  • Upload the essenza folder to wp-content/themes
  • After all has uploaded head to your admin area->template customizer(Essenza tab) and check if options are corrected according to what you had, if so press save, so the css gets re-compiled. If the options are not the correct ones contact us but everything should be fine.

2. I want to use contact form 7 plugin but it isn't working properly.

Contact form doesn't handle requirejs well, which essenza uses to manage its javascript, but we've made a few changes to the plugin, so follow the following steps:

  • Download the corrected plugin files from here
  • Extract the two files within the zip
  • Upload and replace the 2 files in your server at wp-content/plugins/contact-form-7/includes/js/
  • Now go to the template customizer in wordpress admin section and disable ajax pages loading in General Settings -> Navigation and press save

You can now use contact form and everything should run smoothly.

3. How can I disable comments for a page?

You can disable or enable comments for each individual page, follow the following steps to do so:

  • Open the screen options on the page admin where you want to enable/disable comments (1)
  • Make sure "Comments" is checked (2)
  • Scroll to the end of the page where your comments options section will be (3)
  • Check or uncheck "Allow comments" according to what you want (4)

Plusquare creates premium WordPress themes as well as useful plugins! Make sure to check out our other items as well!


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